ããã®ã¥ãã驿°ã»æ¹åã·ãªãŒãºããããå§¿ãå®çŸããããã®æ¹å掻åã®é²ãæ¹
åãç®çã«åãã£ãŠäžç·ã«ä»äºãããŠããè·å ŽãããŒã ãããã®ç®çéæã®ããã«ãååããŠä»äºã®ããæ¹ãããŒã«ã®æ¹åãè¡ãåãçµã¿ãæ¹å掻åãšèšããŸããååããŠãããããã圹å²ããã£ãŠåãçµãããã«ã¯ãåãæ¹åã®æ çµã¿ã®æŽ»åãšããå¿ èŠããããŸãã ãã®ã³ãŒã¹ã§ã¯ãè·å Žã§ã®æ¹å掻åãäžäœçãªåãçµã¿ãšãªãããã«ãè·å Žã®ãããå§¿ãæç¢ºã«ãããã®å®çŸã®ããã«è«ççãªæ¹åã¹ããŒãªãŒã«æ²¿ã£ãŠãåãæ çµã¿ãšææ³ã䜿ã£ãŠãææãåºãçµç¹çæ¹åã®é²ãæ¹ãšãã€ã³ããç¿åŸããŸãã ããã®è¬åº§ã§åŠã¶ããšïŒã»ã¯ã·ã§ã³æ§æïŒã â Section1ããããå§¿å®çŸã®ããã®æ¹åã¹ããŒãªãŒ æ¹åã¢ãããŒãã«ã¯ãQCã¹ããŒãªãŒã«ä»£è¡šãããåž°çŽçã¢ãããŒãã®åé¡è§£æ±ºã¹ããŒãªãŒãšããããå§¿ãå®çŸããããã®æŒç¹¹çã¢ãããŒãã®æ¹åã¹ããŒãªãŒããããŸããåé¡è§£æ±ºã¹ãŒãªãŒã¯ãåé¡ã®åå ã远究ããé²ãæ¹ãç¹åŸŽã§ãããæ¹åã¹ããŒãªãŒã¯ããããå§¿ã®å®çŸã®ããã®èª²é¡ãæŽçããŠã解決ã«åããæ¹åãè¡ãã®ãç¹åŸŽã§ããããã§ã¯ããããå§¿ãå®çŸããããã®æ¹åã¹ããŒãªãŒã®ã¹ããããšåã¹ãããã®ãããå§¿ã®èšå®ã課é¡åæãæ¹åãå¹æã®æž¬å®ãå®çã®å 容ãšåãçµã¿æ¹æ³ãåŠã¶ããšãã§ããŸãã â Section2ãæ¹åã®æ çµã¿ãšææ³ è·å Žã«ãããŠããŒã æ¹åãè¡ãããã«ã¯ãæ¹åææ³ãçžäºã«é£æºãããæ©èœãããæ¹åã®æ çµã¿ãäœãå¿ èŠããããŸããæ¹åã®æ çµã¿ã¯ãæ¹å掻åã®å Žã掻åã®èŠããåãæ¹åã®PDCAãµã€ã¯ã«ãåãä»çµã¿ãæ¥ã ã®ä»äºã®èŠããåãšèª²é¡ã®æŽãåºãã广ã®èŠããåãšæšæºåãã§ããããã«ããŸããããã§ã¯ãããŒã æ¹å掻åã®ããã®ïŒã€ã®æ¹åææ³ãšç®¡çææ³ãçµã¿åãããæ¹åã®æ çµã¿ãšãã®å®è·µã®ããã®ããŒã«ãšå®è·µããŠããŠãåŠã¶ããšãã§ããŸãã â Section3ãå šå¡åå ã®æ¹å掻å è·å Žã§è¡ãæ¹å掻åã¯ãå šå¡åå ã§è¡ãããšãæšå¥šãããŠããŸããããã®çç±ã¯äœã§ãããããå šå¡åå ã®æ¹å掻åã¯ãä»äºã®ããæ¹ãšããŒã«ãæ¹åãããšãšãã«ãçµç¹åãé«ããããšãã§ããŸããçµç¹åãšã¯ãåã ã®èœåãçµã¿åãããŠçžä¹å¹æãçºæ®ãããåã ã®èœåã®ç·åãã倧ããªåãšããããšã§ããããã§ã¯ãå šå¡åå ã®æ¹åã®æçŸ©ãçè§£ããå šå¡åå ã«ããåãçµã¿ã§ç¥æµã®çžä¹ãšå ±æãè¡ããçµç¹åãé«ããæ¹åæŽ»åã®é²ãæ¹ãšãã€ã³ããåŠã¶ããšãã§ããŸãã â Section4ãæ¹åãã€ã³ããé«ããçµç¹é¢šåã¥ãã 誰ããèªåã®ä»äºãããè¯ãããããšæã£ãŠããŸããããªããªãè¡åã«çœ®ãæãã£ãŠããŸãããè¯ãããããšããæããæ¹åè¡åãšãªãããã«ã¯ãæ¹åãã€ã³ããé«ããŠãããªããã°ãªããŸããããããŠãåŒ·ãæ¹åãã€ã³ãã¯ãè¯ãçµç¹é¢šåã®äžã«è²ã¡ãŸããããã§ã¯ãæ¹åãã€ã³ããè²ã€è¯ãçµç¹é¢šåãã€ããããã®ãã©ã³ã¹ã®è¯ã䟡å€èгã®åœ¢æãšå ±é³Žãå ±æããæ¹æ³ãšãã€ã³ããåŠã¶ããšãã§ããŸãã â Section5ãæ¹å广ã®å°åº æ¹åããŠããè¯ããªããªãããã广ãåºãªãããšãã声ãèãããšããããŸããæ¬åœã«å¹æããªãã£ãã®ã§ãããããå®ã¯ãæ¹å广ãèŠããŠããªãã®ã§ããæ¹å广ã¯èŠããªããªã£ãŠããŸãïŒã€çç±ãèªèãã广ã®èŠããåãšå°åºãããªããã°ãªããŸãããããã§ã¯ãæ¹å广ãèŠããªããªã3ã€ã®çç±ã§ãããæ¹å广ãåããããšãæ¹å广ãåãããããšãæ¹å广ãå°ããããããšã«å¯Ÿãã察çãšæž¬å®æ¹æ³ãåŠã¶ããšãã§ããŸãã â Section6ãæŽ»åã®è©äŸ¡ãšãµãè¿ã æ¹å掻åã§å¹æãåºãããã«ã¯ãåãçµãã ããšãè©äŸ¡ããæŽ»åãèŠçŽããµã€ã¯ã«ãåããæ¹åæŽ»åã®ã¬ãã«ã¢ãããããŠãããªããã°ãªããŸãããç®æšã«å¯ŸããéæåºŠã ããè©äŸ¡ããŠã掻åã®ãã©ãã·ã¥ã¢ããã¯ã§ããŸãããæŽ»åååŸã®å€åããæé·åºŠãç¶ç¶çã«å¹æãåºã掻åã§ããããšããªã¹ã¯ã«ã€ããŠãè©äŸ¡ããªããã°ãªããŸãããããã§ã¯ãæ¹å掻åã®PDCAãµã€ã¯ã«ãåãããã«ã¯ãç®æšã«å¯ŸããçµæãæŽ»åååŸã®å€åã广ãåºãç¶ããåããªã¹ã¯ã®å¢æžã®4ã€ã®èŠç¹ã§ã®è©äŸ¡ãšãµãè¿ãã®æ¹æ³ãšãã€ã³ããåŠã¶ããšãã§ããŸãã ãè¬åž«ã«ã€ããŠã 200以äžã®ã³ã³ãµã«ãã£ã³ã°ãããžã§ã¯ããš3äžäººä»¥äžã®äººæè²æå®çžŸã®ããã³ã³ãµã«ãœãŒã·ã³ã°ã®ä»£è¡šåç· åœ¹ã»çµå¶ã³ã³ãµã«ã¿ã³ãã®æŸäºé äžãæ§ã ãªæ¥çš®ã»è·çš®ã«ãããæ¹åå®çžŸããå¹ã£ãããŠããŠã玹ä»ããŸãã ãªãæ¬ã·ãªãŒãºã¯ãè¬åº§ãäŒç»éçºããã³ã³ãµã«ã¿ã³ãã®è¬åž«ã«ä»£ãããè¬åº§ã®é²è¡ã»è§£èª¬ã¯ã¬ã¯ãã£ãã€ããYUIããããã²ãŒãããŸãã ãæ¬ã·ãªãŒãºã»ã³ãŒã¹ã®ç¹åŸŽã ããã®ã¥ãã驿°ã»æ¹åã·ãªãŒãºããšã¯ããç®çã®èŠããåãã課é¡èšå®åããå®è¡åããé«ããæ¥åéè¡åã®åäžã«åœ¹ç«ã€ã«ãªãã¥ã©ã ã§ããè£œé æ¥ã»ã¡ãŒã«ãŒã§çšããããããšã¿çç£æ¹åŒãïŒïŒ³ã»èŠããåãªã©ã®å®çžŸãã管çã»æ¹åææ³ãçµã¿èŸŒã¿ã補é çŸå Žã¯ãã¡ãããå¶æ¥ã»éçºã»ç®¡ç鿥ã»ãµãŒãã¹ãªã©ãªãã£ã¹æ¥åã«ã圹ç«ã€å 容ã§ãã ç¥èãåŸãããã®ãåºæ¬ç·šããå®çåºŠãæž¬ããç解床ãã¹ãããæŒç¿ã§åŠã¶ãå®è·µç·šããåºæ¬æ§æã§ããïŒãå®è·µç·šãã®ãªãã³ãŒã¹ããããŸãïŒ ã³ãŒã¹ãæåŸãŸã§åè¬ããéã¯ãå šäœã®ç解床ããã§ãã¯ããã確èªãã¹ããããæŽ»çšãã ããã ããŠã³ããŒãã§ããå®è·µåž³ç¥šãªã©ã®ããŒã«ãçšæããŠããŸãã®ã§ãè·å Žã§ã®å®è·µã»æ¹åã«ã圹ç«ãŠãã ããã è€æ°ã®é åã«é¢ããããŒãã®å Žåãåãã»ã¯ã·ã§ã³ãæ²èŒãããŠããã³ãŒã¹ããããŸããäºããäºæ¿ãã ããã











