Leadership Communication Techniques

Objective

• The course provides the needed knowledge and competency in Verbal and Non-verbal Communication as well as Presentation Skills

• Builds skills for effective Leadership Communication.

• Builds your capacity for effectiveness in passing on messages to your audience.

Outcome

At the end of the course, you will be able to:

• Use professional communication skills and appropriate tools to communicate effectively.

• Appreciate the need to reduce “noise” in your Communication.

• Understand and apply the use of Communication Techniques in the light of audience anticipation and reaction.

• Identify the steps in delivering and/or writing good news, neutral news and bad news

• Demonstrate and apply deductive approach in preparing messages that convey good, neutral and bad news.

• Demonstrate professional knowledge and skills in writing business letters

• Use and apply appropriate skills in writing Memoranda and MOUs

• Appreciate and demonstrate knowledge on the mechanics of writing effective reports

• Write winning proposals

• Apply meeting procedures effectively

Content

1. Communication: form and when

2. Group leadership communication

3. Choosing the right media

4. Face-to-face meetings

5. Virtual leadership communication

6. Being an effective communicator

7. Authentic, visible and listener

8. Delivering good, neutral and bad news

9. The deductive approach in preparing messages

10. Conveying good, neutral and bad news

11. Writing business letters

12. Uniqueness in writing memoranda and MOUs

13. Reports and proposals.

14. Presentation Skills

15. Techniques for planning and organising your business presentations

16. Skills for delivering presentation with confidence

17. Virtual interviews and meetings

18. Techniques for chairing meetings

19. Powers of the chairman 

20. Rules of debate

21. Adjournment and postponement